Whilst we take what we do very seriously we also love what we do – we’re passionate about it.

Life at Freetime can be chaotic and crazy at times, but we wouldn’t have it any other way. It means that people feel safe enough to bring their bad days as well as their good ones with them and just be themselves. We have fun, we cry, we laugh, and we grow together.

That is the Freetime way.

It’s almost impossible for us to adequately describe our services because of the bespoke and individual way we work with each of our clients. So instead of giving you a list of services, here’s how we work and why we work in the way we do.

Because everyone and every circumstance is unique, we first seek to understand you, your loved one, and your journey so far. What specific needs do you have? What challenges have you encountered? What level of care have you experienced before? What hopes and dreams have you both got that we can meet?

We then put a bespoke package of care together that takes everything into consideration. Nothing is ‘off the shelf’ but carefully thought through and done with a sense of purpose. We involve you in the planning to ensure that you are confident in leaving your son or daughter in our care and that not only will all their needs be met but that they are in a safe space – being treated with the care and compassion they deserve.

Lastly, we commit… we’re in this with you for the long haul. We put the plan into action and work with you in a two-way partnership based on trust and openness. Our single goal is to provide an extraordinary level of care for your loved one, ensuring that you both find the freedom you need to flourish and thrive.

Below are some photos of our three sites, Halesowen, Brierley Hill and Lye which, we hope, will give you a sense of each place.